![]() ![]() We sincerely look forward to welcoming you back on a future occasion and providing the exceptional quality and service that characterizes our brand and community. We can't forget Carlos for always making sure we were well attended to. Dear Discover16794069893, On behalf of Secrets Vallarta Bay, we appreciate you taking the time to write this review about your recent stay with us. Love you all at Secrets!! See you soon!!! Lori and Barb P.S. Please check in with Nirvana for your next trip and we promise they won't disappoint. Which isn't easy with a swimout and two women under one roof! LOL. ![]() Who kept a smile on her face, while keeping our room in tip top shape. Sign in to get trip updates and message other travelers. Last but certainly not least was our terrific cleaning gal, Ana Jarely. Secrets Vallarta Bay Todo Incluido: Amazing, unforgettable experience - See 9,485 traveler reviews, 10,410 candid photos, and great deals for Secrets Vallarta Bay Todo Incluido at Tripadvisor. Monce went out of her way to make a difficult dinner situation possible for us. Francisco had you laughing and made great suggestions off the menu. The restaurants were all great, but Caper's stood out because of Francisco. They even remembered how we liked our drinks and food. Amusement parks differ from theme parks in that. They were constantly checking in to make sure we had everything we needed. Located in Riviera Nayarit and the Bay of Banderas in Puerto Vallarta. Wanted to give a big shout out to our amazing poolside servers, Alfonso, Mario and Omar. The Preferred Swimout is amazing!! Our butler Nirvana, catered to our every need with a smile on her face. My cousin and I came for our fifth visit. Breakfast and lunch in Market Cafe and elsewhere on the property are always outstanding. The only downsides to this property are (1) a beach that is not very walkable it is quite steep and the waves are strong (but otherwise lovely for viewing, very clean and no seaweed) and (2) we did not particularly enjoy the evening food in the 5 restaurants not sure if it is ingredient quality or recipes. The Preferred Club staff (including the barmen, Liz, Ricardo, attentive room attendants, etc.) did an outstanding job of making us feel welcome while not interfering with our restful vacation. The location right off the pool/beach area allowed us to enjoy everything without being in the middle of anything. We were pampered by our butler, Carlos Miranda and his associates Jose Becerra and Moncerrat Ornelas, because we paid to upgrade to a master suite, which includes a lovely swim-up pool. We have been to Mexico enough to know what to expect, and this most recent visit was the best one yet in terms of food! The resort itself is clean, and things run pretty smoothly.This is a typical Secrets hotel - very modern, clean, excellent staff. Granted, when you order cheesecake, you can’t expect American style cheesecake, and the meat, is not American style meat, and so forth. We especially enjoyed eating at Himitsu! I think this year we are at every restaurant and weren’t disappointed in any of them. It’s so nice that he remembered us! I am quite impressed with him! The food was pretty impressive this year. They even suggested new drinks, one of which became a new favorite drink (lake breeze YUM), and they ordered and brought us lunch every single day! Erick remembered us from LAST OCTOBER, and welcomed us back, and made sure we were always taken care of. Jesse, Jesus, and the rest of the entertainment crew were also a huge part of why we enjoyed our trip so much! Hugo and Manuel of the waitstaff at Manatee Pool Bar took such good care of us! We were never left waiting, instead they would notice when our drinks were looking close to done and ask if we’d like refills. They are relatable, kind, funny, and very professional. Edgar and Omar of the entertainment crew stood out the most, going above and beyond for our group, always! They consistently made our day more fun. The resort staff is exceptionally friendly. The city itself feels like a second home to me, and we’ve only been twice. We truly enjoyed our stay at Secrets Vallarta Bay. ![]()
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